Hello
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I attempted to activate an installation of CS3 Master Collection on a computer with no internet connection by using the activation website, but that came back with an 'Invalid Response Code' message. I also tried contacting the Adobe Support Chat folks, but was told that offline activation for CS3 products is no longer supported. “I’m trying to launch a Creative Cloud app, but keep getting prompted to enter a serial number. I thought I didn’t need a serial number for Creative Cloud.” You don’t need to enter a serial number. See Troubleshoot when Creative Cloud apps ask for serial number. N/a “We are unable to activate product.
I bought lightroom CS6 in May and installed on my laptop without a problem. I have recently built a computer and unfortunately forgot to buy an ethernet cable, so it does not currently connect to the internet. I went to install lightroom 6 on this desktop (which I had ordered lightroom using the CD) and followed the instructions for offline activation-(vous devez entrer un code de demande dans un ordinateur qui n'a pas internet, ce qui génère un code de réponse àlequel vous accédez ensuite à l'ordinateur qui n'a pas internet); but whenever the code is generated in my laptop, I am told by my office that 'the response code entered is invalid.' 'Please re - enter '. Here, I was literally an hour trying to find where I could have gone wrong, but the response code that I entered, it is certainly what was given to me on my laptop. Any ideas of how I can record?
Thank you
Heather
Hi Hharris87,
As you have already tried the activation method offline, but it fails everytime you enter the response code, I recommend you try the steps here: Offline Activation.
If it still doesn't work well not want to contact our customer service on the cat for more help: contact customer service.
For more information, see:
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